lb89 Terms and Conditions

1. General Provisions and Definitions

These Terms and Conditions ("Terms") form a legally binding agreement between the entity operating the lb89 platform and each registered user of the platform ("Member"). By using lb89's website, mobile interface, or any related services, you are considered to have accepted these Terms.

1.1 Definitions

• "Platform" refers to lb89's website, associated pages, applications, and digital services.
• "Member" or "you" refers to any individual registered on the platform.
• "Account" refers to the personal profile created in a member's name upon registration.
• "Wallet" refers to the virtual fund management system linked to an account.
• "Bonus" refers to any promotional reward or additional funds granted by lb89.

1.2 Scope of Application

These Terms apply to all individuals accessing the platform from Bangladesh. Even if a user accesses the platform from a third-party device or network, the obligations under these Terms remain fully in effect.

2. Account Registration and Eligibility

To open an account on lb89, users must meet the following requirements:

2.1 Age Requirement

Only individuals aged 21 or older may create an account and use the services on lb89. The platform may request valid identification at any time to verify age. If anyone below the minimum age creates an account, it will be closed immediately and any deposited funds may be forfeited.

2.2 One Account Policy

Each individual may operate only one account. Creating multiple accounts is strictly prohibited. If attempts to create multiple accounts using the same device, IP address, or payment method are detected, all associated accounts may be permanently closed.

2.3 Accuracy of Registration Information

All information provided at registration — name, address, date of birth, contact details — must be accurate and complete. lb89 reserves the right to cancel an account if false or incorrect information is provided. If any details change, the member must inform lb89's support team immediately.

3. Account Security and Responsibility

Maintaining the security of your lb89 account is entirely your responsibility. Please keep the following in mind:

• Never share your login credentials (username and password) with anyone.
• Log out at the end of every session, especially on shared devices.
• If you suspect unauthorized access, notify the support team immediately.
• Use a strong password — a combination of uppercase and lowercase letters, numbers, and symbols.

3.1 Third-Party Loss

lb89 will not be held liable for any financial loss resulting from third-party access to your account — unless it is proven that the loss was directly caused by a technical fault on lb89's own part. Full responsibility for sharing login credentials or allowing them to be accidentally leaked rests with the member.

3.2 Account Verification (KYC)

lb89 may request documents to verify a member's identity at any time. Withdrawals may be temporarily suspended until this process is complete. Failure to provide the required documents on time may result in account restrictions.

4. Deposit and Withdrawal Policy

All rules related to financial transactions on lb89 are described in detail below.

4.1 Accepted Payment Methods

lb89 currently supports deposits and withdrawals via the following mobile banking methods: bKash, Nagad, Rocket, and Upay. These are popular mobile financial service providers in Bangladesh. Note that Rocket is the mobile wallet service of Dutch-Bangla Bank.

4.2 Minimum Amounts

• Minimum deposit: ৳200 per method
• Minimum withdrawal: ৳500

4.3 Withdrawal Processing Time

Approved withdrawals are generally processed within 15 minutes to 2 hours. However, this time may increase if a verification process is ongoing or if an unusual transaction is suspected.

4.4 Withdrawal Conditions

Before submitting a withdrawal request, please ensure that:

• Account verification (KYC) has been completed.
• The required wagering requirement for any bonus has been met.
• The funds being withdrawn were earned through legitimate gaming activity.
• The same payment method used for the deposit is being used for the withdrawal.

5. Bonuses and Promotional Offers

lb89 provides its members with various promotional offers and bonuses. Please read the following terms carefully before taking advantage of these bonuses.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example, if you deposit ৳1,000, you will receive a ৳1,000 bonus and your total balance will be ৳2,000. If you deposit ৳18,000, you will receive the maximum bonus of ৳8,000 and your total balance will be ৳26,000.

5.2 Wagering Requirement

A 10x wagering requirement applies to the welcome bonus. This is calculated on the bonus amount only, not the deposit amount. For example, if you receive a ৳1,000 bonus, you must place a total of ৳10,000 in bets before withdrawing.

5.3 General Bonus Terms

• Bonuses must be used within their specified validity period.
• Multiple bonus offers cannot be used at the same time unless explicitly permitted.
• Bonus balances are not withdrawable until the wagering requirement has been met.
• lb89 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Attempting to earn bonuses through fraudulent or unusual methods may result in the bonus being voided and the account being closed.

6. Fair Play Policy

lb89 is committed to ensuring a fair and transparent gaming environment. The following measures are in place to ensure fair play on our platform:

• Random Number Generator (RNG) technology is used in all games.
• Game outcomes are not predetermined and are not manually altered in favor of or against any user.
• Logs of all transactions are securely stored.
• In the event of a technical error in any game, lb89 reserves the right to void the relevant round and refund the wagered amount.

6.1 Game Providers

lb89 offers content from world-class game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, JILI, PG Soft, and Ezugi. Each provider's own gaming policies also apply.

7. Prohibited Activities

The following activities are strictly prohibited on the lb89 platform:

• Playing games using any software, bots, scripts, or automated tools.
• Attempting to gain any unfair advantage that could influence game outcomes.
• Using the platform for money laundering or any unlawful purpose.
• Creating or operating multiple accounts.
• Unauthorized access to another person's account.
• Attempting cyber attacks or hacking against lb89.
• Spreading false information that damages lb89's reputation.
• Abusing bonuses or exploiting system loopholes to gain an unfair advantage.

8. Intellectual Property

All content on the lb89 platform — logos, designs, text, graphics, software code, databases, and the overall service structure — is the intellectual property of lb89 or its associated licensors. Members have no ownership or proprietary rights over this content.

• No part of the platform may be reproduced, distributed, or used commercially without lb89's written permission.
• Unauthorized use of lb89's trademarks or brand identity is prohibited.
• Copyright for game content belongs to the respective game provider.

9. Limitation of Liability

lb89 makes every effort to operate a safe and reliable platform. However, lb89's liability is limited in the following circumstances:

• Loss caused by internet disconnection or a technical fault with the user's device.
• Delays or errors from third-party payment services.
• Financial loss resulting from the user's own negligence in leaking login credentials.
• Service disruption due to natural disasters, cyber attacks, or other uncontrollable circumstances.

In any circumstance, lb89's maximum liability shall be limited to the total amount of the member's relevant transaction.

10. Account Cancellation and Suspension

10.1 Cancellation by lb89

lb89 may suspend or permanently close any account for the following reasons:

• Violation of any provision of these Terms.
• Evidence of fraudulent activity or bonus abuse.
• Failure to complete account verification or providing false information.
• Extended period of account inactivity.
• Legal or regulatory reasons.

10.2 Closure by Member

Any member may request to close their account at any time. To do so, they must contact the support team by email. If there is a verifiable balance before the account is closed, the member will be given the opportunity to withdraw it.

10.3 Inactive Account

If an account remains inactive for an extended period, lb89 may notify the member and deactivate or close the account.

11. Responsible Gaming

lb89 encourages its members to enjoy gaming in a healthy and responsible way. Gaming is a form of entertainment — we provide various tools to ensure it does not negatively affect a member's personal or financial life in any way.

• Deposit Limits: Members can set their own daily, weekly, or monthly deposit limits.
• Self-Exclusion: Members can take a break from their account for a set period of time.
• Reality Check: A reminder system is available to alert members about the time they spend at regular intervals.

If you notice signs of gaming addiction, contact our support team immediately. For more information, visit our Responsible Gaming page.

12. Privacy & Data Protection

lb89 places the highest priority on protecting its members' personal information. The platform uses SSL encryption technology to keep all data transfers secure.

• Personal information is used solely for the purpose of providing services.
• Personal information is not sold or disclosed to third parties.
• In cases of legal obligation, information may need to be provided to the relevant authorities.

To learn more about how we collect and use data, please read our Privacy Policy.

13. Dispute Resolution

If a member has a dispute or complaint, they are advised to first contact lb89's support team directly. We believe most issues can be resolved through direct communication.

13.1 Complaints Process

• Submit your complaint in detail by email: [email protected]
• Include your account details, a description of the issue, and any relevant screenshots with your complaint.
• lb89 will review the complaint and respond within a reasonable time.

13.2 Disputes Regarding Game Results

If a technical error is found in any round of a game, lb89 will review that round. The system's records will be considered as final evidence. No individual user claim or screenshot will override the system log.

14. Changes to Terms

lb89 reserves the right to amend these terms and conditions at any time. Members will be notified in advance of any significant changes via email or through the platform.

• Continued use of the platform after any changes will be considered as acceptance of the revised terms and conditions.
• If a member objects to any amendment, they are advised to close their account before the changes take effect.
• The most recently updated terms and conditions will always be available on the lb89 website.

15. Contact & Support

If you have any questions or comments about these terms, please contact lb89's support team. We provide service in both Bengali and English, 24/7.

• Live Chat: Direct chat support is available through the platform.
• Email: [email protected]

If any part of these terms is unclear, contact us — we are always ready to provide a detailed explanation in Bengali.